c. Question techniques – formulation & design International Investigator Team Leader Course. This inability to conduct effective investigative interviews, represents a potential problem. (904) 620-4786 Asrin Abas joined the Singapore Police Force in 1993 and started his investigation experience in Jurong Police Division where he investigated various divisional cases like unnatural deaths, thefts and other crime cases. “The course was a great balance of lecture time and interactive group activities.” – K.P. You need to learn to be a critical thinker and here are four things to remember to get your thinking straight. Most managers have not received specific training on how to properly conduct investigative interviews with witnesses, complainants, or the accused person. A 20% administrative fee will be assessed to all refunds if the cancellation request is received within 14 days of the course start date.

T.B. Interviewing the person who is accused of doing something wrong. HR Community Admin; HR Community Profile; HRLAW Community; Post Question or Comment; HR Community Archives; Training. Yes. $ 345.61 Analytical Investigation Methods (AIMs) in establishing relationship links to identify unethical behavior misconduct, and potential conflicts of interest, Legal & evidential issues relating to fraud offences, Professional Ethics & due diligence – improving on the confidence in the whistleblowing system, Screening & monitoring system (SMS) 3P Fraud analysis method to identify potential fraud, Fraud detection techniques – GHOST Protocol. I was the pioneer instructor for these investigation courses. If you have an account with us, please sign-in first. From Government to Private Sector, WZ is the standard in professional training.

Drawing elements from psychology, philosophy, and sociology, Alan will share with you on how to apply highly effective industry prove interviewing techniques. Understand the psychology in detecting deception

NTUC members enjoy 50% *unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP. For Non-Members: They may also be asked to determine corporate policies, practices and procedures to prevent losses; deal with crisis; negotiate with tenderers or any other corporate concerns. Gloucester, GL3 2JJ. Officers/ Managers managing Feedback/ Complaints. With this new skill set, you will be able to extract facts from the submissions of people and dig deeper using a systemic and principles-based approach. The alleged offenders are then prosecuted or not. This 10-hour course covers the proven techniques developed by Wicklander-Zulawski (WZ) on Interviewing and Interrogation skills over the past 35 years.*. The innovative concept of the 5 pistons of an investigation will be applied in the financial investigation context to specifically detect fraud as follows:Interview techniquesForensic / document examinationIntelligenceIndustry Knowledge &TechnologyINVESTIGATION MANAGEMENT SYSTEMPreliminary assessment – objective analysis & inquiriesFollow-up investigations – gathering of evidence & analysisSupervision – monitoring the investigation & closureReview – identify lapses in processes & supervisionDocumentation – investigation records & report There is always a need for quality control in any product or service provided. It is designed to help you increase your ability to discern truth from deception. At the end of the course the participants should be able to: Information per se will not be sufficient to identify and solve the problem. Walcot House, Parton Road, So, you won’t feel bored, you will feel motivated. He currently conducts training and consutancy globally.

Suspected or alleged offenders are identified and interviewed by the investigators.

Many people don’t distinguish between an answer and a response to a question. He played a major role in the setting up of the new School of Criminal Investigation for CID in 2001 and the development of the various Investigation courses until his retirement in Sep 2002. c. Verbal & non-verbal analysis The courses provide anyone involved in investigations – in any capacity – with the tools they need to maximize the chances that investigations are done objectively and thoroughly. As a way of enhancing his skills and expertise in his chosen field, Alan has been to Australia, Germany and Denmark for specialised training sessions.

Interviewing courses. Evasion is the art of not telling the whole truth, ie missing important bits out, in order to distort the truth without actually lying. During that time he was presented with two Commendations and two Director CID Awards.

Please ensure that your NRIC / FIN number submitted for the online enrolment is accurate. Provide the interviewee with a comfortable chair that doesn’t fac… In order to attend this course, the very first thing is simply to decide to! e. Practical application on interview road map. 5. The nature of an investigative conversation and how it differs from normal conversations. Problem solving is an essential skill, not only at work, but in personal situations. This course sets out the building blocks of good investigative practice for any kind of investigation.

All company will have to equip managers with the skillset to interview people to receive critical information and details in the crucial time. Contact us re further discounts for groups. Just interested in interviewing? We don’t want opinionated language, we want factual language only.

*This excludes miscellaneous fees such as GST and registration fee etc.

How to ask the right questions and to notice when a person is evading answering. $ 415.16. If materials for an online course were sent to the student, the appropriate materials and shipping costs will be deducted from the refund amount. Someone is not telling you the whole truth. “With 12 years of interviewing, utterly surprised that I learned a lot. It covers fundamental investigative principles, how to plan an investigation, an introduction to investigative interviewing, dealing with digitally-stored, documentary and physical evidence, assessing evidence, report writing and the challenges of workplace related investigations. Register for those courses. Scroll down to select the combination of one day courses that fits your needs. We will instruct you on investigative qualities that an individual must possess in order to be an effective interviewer. If you have any questions, please phone us (+44 (0)20 3856 3037) or send us a message.

We will discuss the alternatives to lying and why evasion is more common. The next webinar starts on This course touched on numerous aspects of learning, interview, deception, etc.

To demonstrate how charming his training sessions are, many of his trainees have had the course to travel down to Singapore moments when his itineraries are filled up. To do this, please enter the manager's email address below and.. take me to your leader! The best evidence rule is an important doctrine of law, and all investigators must know it. He conducted the interviews and counselled one of the first two members of the terror group who had been released. The purpose of investigative interviews is to uncover the facts, apart from the various accusations, claims, counterclaims, opinions, feelings and suspicions. Please do not make airline reservations until you receive written notification confirming that the course will run as scheduled. Technology advances allowed fraudsters to capitalize on providing all sorts of fake documents, making it necessary to understand the basics in document examination to identify suspect documents. “The course was fantastic. Investigative Interview Techniques 1. You will find the course is well designed, easy to understand and apply in practice. Because of his vast experience he was selected to be the Training Officer for CID in April 1998. This course is dedicated to investigative interviewing. Officers assigned to administrative and internal affairs investigations; personnel assigned to professional compliance units; law enforcement and public safety administrators; and human resource and city/county managers who are involved in the investigation and background process.
Overview Interviews represent the most basic and human element of any investigation. Normal interview vs investigative interview. (904) 620-2453 FAX 4. In recognition for his outstanding performance, he received a Commendation from the Singapore Police Force for the year 2006. To keep everyone feeling involved, we vary the training style. Factual language: Investigators need to know the difference between an objective factual statement, and every other type.

Your enrolment would constitute that consent has been given to ISCA to release your personal information to ACRA for their verification and record purpose.
Investigative Interviewing for Loss Prevention. investigations plus information on our Courses? The purpose of this one-day Investigation Skills training course will give your managers the investigation interview skills they need.

Report writing can be a bit of a challenge sometimes. Lots of participation and exercises – but no role-plays – guaranteed! Many internal investigations adopting conventional methods are ineffective against fraud. Participants will be introduced to the various methods employed by leading practitioners to establish truthful information from interviewing subjects. FRAUD DETECTION FUNDAMENTALSFraud or Corruption prevention fundamentals: Key identifiers, patterns & profilesAnalytical Investigation Methods (AIMs) in establishing relationship links to identify unethical behavior misconduct, and potential conflicts of interestLegal & evidential issues relating to fraud offencesProfessional Ethics & due diligence – improving on the confidence in the whistleblowing systemScreening & monitoring system (SMS) 3P Fraud analysis method to identify potential fraudFraud detection techniques – GHOST ProtocolINVESTIGATION METHOLOGYMany internal investigations adopting conventional methods are ineffective against fraud.

Because of his vast experience he was selected to be the Training Officer for CID in April 1998. Answers vs responses.

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