Dear Guest, Thank you for your trust, we are very grateful for your valuable time to express your feedback about our front desk staff, room services, price, and location. Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet. Bathroom amenities and fixtures were of bad standard. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. An Inside Look at Pullman ZamZam Makkah Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. The room was small for an executive suite and crowded with the furniture making it congested. Is parking available at Pullman ZamZam Makkah? Walid welcomed me, made sure that the rooms were in order and right for me and my family. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah Sincerely Hotel Management Team H6036-QM@ACCOR.COM, Alhamdhulillah. Everything is great location, cleanliness, hospitality, staff, etc. Yes, paid public parking on-site is available to guests. Friends - 01/11/2020 Confirmed reviews ALL. I am surprise such a big hotel like Pullman can display such ignorance and unprofessionalism. 100% genuine reviews from our guests. So, we had two terrible nights until we sent a message to Pullman Zam Zam facebook. We assure you that we will take all your comments into consideration. Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay. Review collected in partnership with Accorhotels.com, Review collected in partnership with Cancelon.com. Walid Al Sharif showed me tremendous hospitality. This is the version of our website addressed to speakers of English in Malaysia. Wifi sometimes not good. Every new stay seems to be better than the last, in terms of comfort and hospitality. We chose this site specifically to provide our guests with the best view and the closest entrance to Al-Haram Al-Sharif to enjoy a distinctive spiritual experience. Staff was courteous, rooms were cozy and comfortable with good facilities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, dry cleaning and laundry service are offered to guests. Sincerely, Hotel Management Team. Our main goal is to provide the best spiritual experience in a privileged atmosphere in Makkah. ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. more.
Very good survice But need to add car parking service. Bathroom amenities and fixtures were of bad standard. See more questions & answers about this hotel from the Tripadvisor community.
Much, Dear Guest, May Allah accept your prayers.
If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Saudia kingdom suspend umrah pilgrimage since March and all hotels were required to refund the money for clients who had already paid. I had to call electrician for freeze not working he was good man Plumber need to call to fix was leaking at shower , I do not think he understands Coustomer satisfaction . 100% genuine reviews from our guests. Breakfast was served in the room due to COVID related restrictions. However because of COVID we couldn’t travel as flights were closed and Saudia was closed during that month. Does Pullman ZamZam Makkah offer any business services?
We assure you that we will take all your comments into consideration.
This is the version of our website addressed to speakers of English in United Kingdom.
Dear Mr. Abdullah , Al Salam Alikom Wa Rahmatu Allah Wish you an accepted UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments. I send them an email about my refund since we had paid them and did not manage to go.
Pullman ZamZam Makkah.
We chose this site specifically to provide our guests with the best view and the closest entrance to Al-Haram Al-Sharif to enjoy a distinctive spiritual experience. We assure you that we will take all your comments into consideration. I had to change my reservations multiple times due to confusions over Visa issue which caused great disturbances. Everything was a pleasure though the only two pain parts were the reception that took a bit too long and access of taxi.
What are some of the property amenities at Pullman ZamZam Makkah? Excellent facilities in room. I couldn't have asked for a better experience. Alhamdulillah! Indeed , during this unprecedented time due to the pandemic led to the hotel closure since March that has disrupted the entire hotel operation We have just re-opened the hotel earlier in October and certainly we are reviewing all the pending matters and i will personally follow on your refund process and it will be my pleasure to keep in-touch with you till you receive your money back Once again please accept my apology and hoping to welcoming you back at ZamZam Pullman Makkah and having the chance to compensate you and better meeting your expectations in the future, Meanwhile Please don’t hesitate to contact us while reserving for your next stay in order to take the necessary arrangements and make your stay a memorable one Insha’Allah Sincerely, Ahmed BADR Director of Quality and Guest Experience firstname.lastname@example.org, Hotels with Complimentary Breakfast in Mecca.
Bashayer came and see us and she was very attentive to the issue and we were then shifted to another room, plus with a magnificient view of Kaabah. Alhamdulillah! I was stressed, tired and had my family to take care of.
We are sorry to hear your dissatisfaction with the noise room, customer services, and room maintenance. Friends - 01/11/2020 Confirmed reviews ALL. Continue your visit to www.tripadvisor.ca, Abraj Al Bait Complex King Abdel Aziz Endowment, Mecca 21955 Saudi Arabia. more. It was excellent in everything. The staff were welcoming and fee freebies thrown around being a regular customer. They don’t bother to even acknowledge or respond on the emails or the, phone calls.
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