Visit Transfer Card Information to complete a transfer. By using PRESTO you're also eligible for discount fare trips on participating transit services.
PRESTO works across local transit services in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, making paying for your trip simple, convenient and secure.
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If your card is ever lost or stolen, the money can be transferred to a replacement card.
Your session ends in seconds. Create a MY PRESTO account online to take advantage of all the online benefits. Customer # Please Enter Customer Number . To reactivate an expired transaction, call 1-877-378-6123 to reactivate it.
PRESTO will not replace expired or damaged tickets. You will also be able to sign in with your Email address once it's verified.
© Metrolinx, 2020 | PRESTO is a division of Metrolinx. Required.
This site is protected by reCAPTCHA and the Google. Signing in without an account only lets you check your balance and access limited features. In order to buy the pass and get the discount, you must sign a 12-month contract. Required. You can use either your username or email address to sign in. (416) 869-3600. St. Catharines Main, St. Catharines, ON L2R 6Y6. If you added your PRESTO card to a PRESTO account but don’t need the card anymore, you can get a refund on your card balance by completing our Refund Form and mailing the form and your PRESTO Card to the following address: PRESTO Card Refund Your credit card or debit account will be charged on the day you sign up for the 12 Month Pass, and for the following months it will be charged on the 23rd day of each month for your 12 Month Pass. Confirm Password.
Your information will only be shared with third parties in a very limited number of serious circumstances in accordance with PRESTO’s Privacy Policy and the Freedom of Information and Protection of Privacy Act (FIPPA) where: In these rare situations, you can be assured that any request for information is considered very carefully to protect your privacy. Pursuant to Section 39(2) of the Freedom of Information and Protection of Privacy Act, you are hereby notified that personal information relating to you is being collected for the purposes of PRESTO card registration and to contact you as required about your PRESTO account.
Simply fill out the applicable form and mail to: PRESTO Customer Service Centre
PRESTO Privacy Transparency Report – 2019. Presto Group Testing Instruments. PRESTO is committed to keeping your information confidential. Your account could not be created. My card has stopped working. Mail the completed form to the PRESTO Customer Service Centre at the address at the top of this page.
First, you need to purchase a new card online or in person at a Customer Service Outlet or Ticket Vending Machine. If you have previously registered a My PRESTO account and wish to complete a transfer from a lost or damaged card, please do not proceed further.
20 Bay Street, Suite 600 PRESTO is an electronic payment system that makes travelling on transit faster and easier by eliminating the need for tickets, tokens, passes and cash. You can use paper forms to register your PRESTO card, set up Autoload, Autorenew, or Saved Payment Method. First, you need to purchase a new card online or in person at a Customer Service Outlet or Ticket Vending Machine. You will also be able to sign in with your Email address once it's verified. The pass provides unlimited travel on all regular TTC routes and subways and is currently available for adult, senior and youth TTC customers. Registering your PRESTO card protects your balance if your card is lost or stolen.
Create a username and password that you'll use to sign into your PRESTO Account.
Any disclosure of your personal information is compliant with PRESTO’s Privacy Policy and the requirements of FIPPA and only the minimum amount of information is provided. We know how important your personal information is to you. Your privacy is important to us. You have chosen to opt out of receiving account-related emails. The TTC 12 Month Pass is an annual pass, paid for monthly at a discounted rate. You can get a replacement PRESTO card and transfer your balance from the old card to your new card.
Check with your local transit agency and if an in-person option is available, you may complete "Form B (station)" and bring the form along with your PRESTO card to your transit agency’s Customer Service Outlet.
How do I get a replacement? Creating a PRESTO account helps protect your card balance. there are immediate and compelling concerns about an individual’s health or safety; or, required to comply with laws, regulations, or court order; or.
Be sure to register your PRESTO card in order to take advantage of: - Balance protection (in case your card is lost or stolen) - Tax credits - Autoload/Requested reload - Emergency trip. c/o PRESTO Finance Back Office
You can use your PRESTO card across 11 transit agencies in the Greater Toronto and Hamilton Area (GTHA) and Ottawa area. How often does Metrolinx respond to law enforcements requests for PRESTO information? PRESTO allows users to pay for their travel using an electronic fare card that replaces the need to use cash, tickets, tokens or passes on public transit. Please note: you will still receive a one-time account registration email, as well as emails with your personal link for email address verification anytime your email address is updated. Toronto, ON M5J 2W3. Children, students and seniors can now use PRESTO cards to pay their fares and receive the usual discount fare for traveling on GO Transit trains, Burlington Transit buses and (probably) Oakville Transit buses.. Does PRESTO respond to law enforcement requests for PRESTO information? Pursuant to Section 39(2) of the Freedom of Information and Protection of Privacy Act, you are hereby notified that personal information relating to you is being collected for the purposes of PRESTO card registration and to contact you as required about your PRESTO account. Questions about this collection should be addressed to: Freedom of Information Coordinator, Metrolinx, 20 Bay Street, Suite 600, Toronto, ON, M5J 2W3, tel.
Always remember to tap off at the end of your trip to ensure you’re charged the correct fare. We never sell our customers’ personal information and we ensure that staff that handle personal customer information receives the necessary training so that you can be confident your information is protected and used appropriately. Transactions performed by paper form will expire in 30 days if you do not tap your card by using it to travel or using a Balance Checker device.
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Minimum length is 8. If you have previously registered a My PRESTO account and wish to complete a transfer from a lost or damaged card, please do not proceed further. Due to high volumes of refund forms, responses from PRESTO may take longer than usual. Once you get a new card, please do not register it, or add a monthly pass. Some older cards have an expiry date, but PRESTO cards no longer expire. Signing in without an account only lets you check your balance and access limited features. Required.
Toronto, ON M5J 2W3. The legal authority for this collection is the Metrolinx Act, 2006. Punching a hole in your PRESTO card will damage the antenna and chip, rendering it useless.
Using your credit card, Visa Debit card, or Debit Mastercard, it’s quick and easy to sign up for the TTC 12 Month Pass online through your My PRESTO Account. If you’d prefer to sign up through a paper form, here’s how: Download and complete one of the TTC 12 Month Pass contract forms and the Terms & Conditions form: NOTE: you must complete and mail the Terms & Conditions form along with your payment form or your TTC 12 Month Pass contract will not be processed. Box 730 Each request for information from such officers is reviewed by the Metrolinx Privacy Office to ensure that Metrolinx’s response is compliant with our Privacy Policy and with FIPPA.
Create a PRESTO Account to get the most out of your PRESTO card. Email. Do you need more time? Thank you for your patience.
How does PRESTO protect my personal information?
You can't do that with any other form of transit payment. You can opt in to emails again by returning to the Account Profile page and selecting this checkbox.
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