We should AT LEAST see the disk in Disk Management. Same things after following the instruction on your last post. Make sure this is the version installed. It is very strange that Everest report the physical drive yet it not appear in Disk Management. GPU: Sapphire RadeOn RX560. Thanks for your feedback, it helps us improve the site. Protect Yourself From Tech Support Scams With some quick formatting, you’re game-on … Common cause is there is a drive letter conflict and some other device is using the drive letter previously mapped to the WD. Hello, I have the same problem. Any solution? If only, mistake won’t be made again. On the bottom view in disk management, I see two disks: "Disk 0" which is my internal hard drive, I can tell by the 37.25 GB capacity. WD 4TB Gaming Drive Works with Playstation 4 Portable External Hard Drive - WDBM1M0040BBK-WESN. You should see each of the controllers get reinstalled, After connecting USB cable, then turn on your USB drive.
Secondly, I would suggest you to try to check for the status of the drive in the device manager. Then we'll give Windows another shot to reinstall and hope it get's it right! Hello everyone, I have a WD 500GB external hard drive that is not being recognized by my computer anymore. Or is it still FAT32? Does it work now? When the capacity on your PS4 console’s hard drive is not enough to conquer boundless new worlds, you can expand your capacity by up to 4TB with the WD Gaming Drive. When Windows recognized the device, it just said it found a "WD" it did not say "Mass Storage device" like it did when the external drice was working. AS IS. That is way wrong, as the capacity of the drive is actually 500GB. WD Passport Drive not being recognized but making noise as if it is and powering up with light on essentially, tried all the generic stuff ive seen elsewhere but majority doesn’t work as I cant select a drive in the first place to recover, disk manager doesn’t show it up, device management has Unknown USB Drive (Device Descriptor Request Failed). OS: Windows 10 x64 Home. Learn More. Microsoft Employee and that the phone number is an After the install do a reboot. This thread is locked. Check Device Manager, Disk Management and what Everest reports for logical/physical drives and I sure hope that this one works! 6. You can help protect yourself from scammers by verifying that the contact is a, official
You should see an entry for the WD drive. Did you ever install the WD Drive Manager (PC version)? WD 2TB Gaming Drive Works with Playstation 4 Portable External Hard Drive - WDBDFF0020BBK-WESN. These are devices not currently connected. Try the drive in a different port. Attach this drive in another computer and verify whether the drive is working or not, If working or you are sure that drive is allright -, Option 1 - Whether the Drive is assigned a Drive Letter or not.
Rt click->, You’ll see several USB entries with the word, Click Action->Scan for Hardware Changes. Just a note I thought I would throw in.
In disk management, rt click on the WD drive, and assign it a new drive letter. You can help protect yourself from scammers by verifying that the contact is a Both of them done, several computers and two different cables.
2. Use a different USB cable and try connecting the drive on both computers.
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