Reset the TV - unplug it from the wall while it is on (do not turn off using the power button). Learn more about our cookies. Learn more about our cookies. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. We use cookies to enhance and personalize your experience. Troubleshooting Display Issues on your Samsung TV Last Update Date : Sep 11. Same here with same model. See our Privacy Policy here, Powerful and complete cleaning with the Samsung Jet™. This website is best viewed using Internet Explorer 11, Chrome, Safari and newer browsers. Please Note: The information on this page is for New Zealand products only. Set up the Playbar to learn a different set of codes if using a universal remote. If I pull power cord for 1 minute the volume works temporarily then the issue returns. By ticking this box, I accept Samsung Service Updates, including : There are a number of different ways of contacting us via Live Chat, Email and more. Previously it was actually display the volume level in digits. For more information, see Uneven backlight on LED TV. Are you sure you want to remove this product? 2020 Please Note: The information on this page is for New Zealand products only . I have the same thing. By subscribing here, you agree to receive emails and promotional offers from Sonos. If you accept you agree to our full cookie policy. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. This works in most cases, where the issue is originated due to a system corruption. If the TV is in sleep mode and I press a button on the Apple TV remote, the TV wakes up correctly. The optical connection is one way only, from the TV to the PLAYBAR. Sorry, there is insufficient stock for your cart. I would recommend the Harmony line. If you insist on using the Samsung remote, you may be stuck unless the manual allows you the option to stop displaying the audio out icon. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. for some reason the surround sound icon will not go away. You can always change your cookie preferences in your profile settings. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Replaced batteries and tried resynching the remote. We need basic cookies to make this site work, therefore these are the minimum you can select. If you haven't yet switched to a universal remote, this is a good enough reason to do so.
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